Your privacy is important to us. This Privacy Policy outlines how Blitz PM collects, uses, protects, and manages your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
This policy applies to all information collected by Blitz PM through our website (once launched), phone calls, text messages, social media channels, and any other means of communication.
1. Who We Are
Blitz PM is a premium exterior detailing and property maintenance company operating in Sydney, NSW. Our owner and operator is John Nguyen. We are committed to providing a transparent and secure experience for all our clients.
2. What Personal Information We Collect
To provide you with our specialised services and accurate quotes, we may collect the following personal information:
Contact Details: Your name, phone number, and email address.
Property Information: Your residential or commercial property address.
Visual Information: Photos of the area you require service for, which you provide to us.
Quoting Data: We use satellite imagery technology to measure the square metre size of your property for quoting purposes. This process involves viewing your property remotely but does not involve collecting personal images of individuals.
Payment Information: Details required to process invoices for completed work.
3. How We Collect Your Information
We collect information directly from you when you:
Contact us via phone call or text message.
Send us an enquiry through our social media channels (Instagram, TikTok).
Provide your address and property photos for the purpose of receiving a quote.
4. Why We Collect and How We Use Your Information
Blitz PM collects and uses your personal information for the primary purpose of providing our exterior maintenance services. Specifically, we use it to:
Provide Accurate Quotes: Your address and property details allow us to use satellite measurement tools to generate a precise, no-obligation quote.
Communicate with You: To send quotes, confirm bookings, provide updates on job progress, and respond to your enquiries.
Deliver Our Services: To schedule and attend your property to perform the agreed-upon work, such as pressure cleaning, concrete sealing, or lawn maintenance.
Process Payments: To issue invoices and manage financial transactions.
Customer Service: To provide warranty information and ensure you are 100 per cent satisfied with our work.
We do not use your personal information for purposes other than those listed above unless we have your explicit consent or are required to by law. We will never sell your personal information to third parties.
5. Data Security and Storage
We take the security of your personal information seriously. We implement reasonable administrative and technical measures to protect the information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your information is stored securely and is only accessible by John Nguyen for the purposes outlined in this policy.
6. Disclosure of Personal Information
Blitz PM operates as a solo owner-operator business. Your personal information is handled directly by John Nguyen. We will not disclose your personal information to third parties except:
Where you have given your consent.
To service providers who assist us in our business operations (e.g., accounting software), where they are bound by confidentiality and privacy obligations.
Where we are required or authorised to do so by law.
7. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request its correction. If you wish to access or correct your information, please contact us using the details below. We will respond to your request within a reasonable timeframe.
8. Third-Party Links
Our digital assets, such as our future website or social media profiles, may contain links to other websites or platforms. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from ours, we advise you to be aware and read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available, and we encourage you to review it periodically.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us directly. We are committed to resolving any issues promptly and respectfully.
Owner: John Nguyen
Email: Blitzpm26@outlook.com
Phone: 0433 688 359
We appreciate the trust you place in Blitz PM and are dedicated to protecting your privacy with the same level of care and professionalism we bring to your property.
Blitz PM